Your car was hired from a company and while you were driving on holiday, you had a small accident. You will have to write a report to the company to explain it. Write a letter to the company. In your letter, you need to explain the following: - when and where you hired the car - describe how the accident happened - what kind of action you took after the accident
Sample Response
Dear Sir or Madam, I have recently rented a Maruti Suzuki Alto car from your company and I appreciate thatand let me tell you, you have some world-class employees working forwith you. The quality of the vehicle was excellenttop-notch and you provide an impressive service in my experienceas per my experience. I hired this car a week ago from your Chandigarh office. However, I regret thatit is a regret that an accident spoiled both my holiday and spiritsspirit and caused some damagedamages to the car. I was driving to Kalka station from Chandigarh to pick up one of my friendsto pick one of my friends from the railway station when a small accident took place. I was stoppedstanding at the red light when another car suddenlywhen suddenly another car travelling at high speedcoming at a very high speed hit my vehicle from behind, leaving the bumper and exhaust damagedthe bumper and the silencer of the car somewhat broken. A police officer on duty lodged a police reporthas lodged an FIR against the other driver, and after checking all the relevantessential documents, he advised the other driverhe has advised the other driver to cover all the costsbear all the charges for the repairsrepairing and servicing of the car. I have hired this vehicle untilreserved this vehicle till 14th March and require it for some important tasks. Hence, I sincerely requestHence I sincerely request you to arrange another car for me. I shall be very thankful to you. Thank you for giving the matter your attention and I hope to hear your reply soon. Yours faithfully, Pooja Gupta
Why this response received Band 7.0
The letter clearly states when and where the car was hired, explains the rear-end collision in a coherent sequence, and describes the police action and responsibility assigned to the other driver. Its main limitation is register and precision: exaggerated praise such as ‘world-class’ and ‘top-notch’ is unnecessary in an incident report, while several accident and repair phrases are awkward. Prioritise a neutral factual tone and exact documentation details.
IELTS Writing Criteria Scores
Task Achievement
All required points are covered with useful detail and a clear account of the police action, though an exact hire date or report reference would improve precision.
Provide the specific hire date, police report number, and current location of the damaged vehicle.
Coherence and Cohesion
The incident develops logically from hire information through the collision and police response to the replacement request.
Condense the opening praise and use separate paragraphs for rental details, accident circumstances, and actions taken.
Lexical Resource
The response uses a reasonable range of vehicle and accident vocabulary, but informal praise and several repair collocations reduce professional precision.
Use neutral terms such as ‘rear-end collision’, ‘damaged bumper’, ‘repair costs’, ‘police report’, and ‘replacement car’.
Grammatical Range and Accuracy
Meaning remains clear through varied structures, with occasional errors in tense, articles, plural forms, prepositions, and punctuation.
Keep the accident narrative consistently in the past tense and add commas after introductory linking expressions.
Write this task while it is fresh
Try the same task now. It helps you remember the feedback and write better next time.
IELTS General Training Writing Task 1
Your car was hired from a company and while you were driving on holiday, you had a small accident. You will have to write a report to the company to explain it. Write a letter to the company. In your letter, you need to explain the following:
- when and where you hired the car
- describe how the accident happened
- what kind of action you took after the accident
Your response
Write the task yourself, then compare your choices with the annotated response.