Last week you were on a flight to London. When you left the plane, you left a bag and did not remember it until you reached your hotel. Write a letter to the airline. In your letter: - explain what happened - describe the bag and its contents - say what you would like the airline to do
On a recent holiday you lost a valuable item. Fortunately you have travel insurance to cover the cost of anything lost. Write a letter to the manager of your insurance company. In your letter • describe the item you lost • explain how you lost it • tell the insurance company what you would like them to do Dear Sir or Madam,
You travelled by plane last week and your suitcase was lost. You have still heard nothing from the airline company. Write to the airline. In your letter: - explain what happened - describe your suitcase and say what was in it - ask what the airline is going to do about it
You booked a two-week holiday to Sydney with a tour agency. You were unhappy because the flight was delayed, the hotel was noisy, and there were other problems. Write to the tour agency. In your letter: - give details of the problems with the holiday - complain about the holiday - request compensation or a refund
You are going on holiday and you would like to hire a car. One of your parties is in a wheelchair. Write a letter to a car hire company. In your letter: - explain the reason you need the car - describe the type of car you need - ask what the price is and what it includes