IELTS General Training Writing Task 1 Questions: Complaint

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Write a complaint letter about a taxi service that you have used recently. In your letter, please say: - When did you use the service? - What was wrong with the service provided? - What actions for improvement do you suggest?

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You bought a faulty electrical appliance in your local electronics store. Write a letter to the store manager. In your letter include the following: - Explain why you are writing - Explain what is wrong with your appliance - Suggest what you would like the store manager to do It is not necessary to use any addresses.

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You paid for a holiday overseas, but the holiday was very disappointing. Write a letter to the travel company. In your letter - explain which holiday you went on - describe why the holiday was disappointing - tell the company what you want them to do

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You rented a car from a Car Rental Company. The air conditioner has stopped working. You phoned the company a week ago but it still has not been repaired. Write a letter to the company. In your letter - introduce yourself - explain the situation - say what action you would like to company to take.

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There have been some problems with public transport in your area recently. Write a letter to the manager of the public transport company. In your letter - describe the problems - explain how these problems are affecting the public - suggest what changes could be made Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

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You recently bought a large expensive item but when it was delivered to your home you found some problems with it. Write a letter to the manager of the shop. In your letter - give details of what you bought - describe the problems with your item - say what you want the shop to do Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

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WRITING TASK 1 You should spend about 20 minutes on this task. You live in a room in college which you share with another student. However, there are many problems with this arrangement and you find it very difficult to work. Write a letter to the accommodation officer at the college. In the letter • describe the situation • explain your problems and why it is difficult to work • say what kind of accommodation you would prefer Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

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You are a student at a language school in New Zealand studying Business English. Part of the course is a summer work placement programme. Unfortunately, you have just learnt from the school that this programme has now been cancelled. Write a letter to the School Principal. In your letter: - state your reason for writing - describe the problem and your concerns - explain what you would like the Principal to do.

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You applied for a job position advertised by a company, but the recruitment process was highly unprofessional and lacked transparency. Write a letter of complaint to the human resources department of the company. In your letter: - Describe the unprofessional conduct and lack of transparency during the recruitment process. - Explain how these issues have negatively impacted your perception of the company. - Request an explanation for the company's actions and express your concerns regarding their hiring practices.

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You recently booked a hotel room for a business trip, but upon arrival, you discovered that the room did not meet the advertised standards. Write a letter of complaint to the hotel manager. In your letter: - Describe the issue with the room. - Explain how it affected your stay. - Request appropriate action from the hotel.

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Read 1 sample answer (Band 8)