There have been some problems with public transport in your area recently. Write to the manager of the local transport company. In your letter: - describe the problems - explain how they affect people - where you live - suggest some changes.
This response is estimated at Band 6.0. Can you write a better one?
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Sample Response
Dear Sir or Madam,
I am Ankitha, a software engineer. I regularly useutilize public transport for my everyday commute. I am writing this letterepistle to bring to your attentionbring it to your notice regarding a few challenges faced by the people in our vicinity when using local busesin availing of road transportation.
Let me explain the issues clearlyexpound on the issues explicitly. Firstly, most conductorsthe majority of the conductors do not turn onare not turning on the air conditioningthe air-conditioner during the journey, which eventually leads to an unpleasant smella filthy smell, and this causesthis is creating considerable discomfortcumbersome consequences for numerous passengers. Subsequently, the operating timesfunctioning timings of buses are irregular, and buses do not operateare irregular and are not operated according to the timetable.
Therefore, on behalf of all the travellers, I humbly request to inform all conductors to switch on the air-conditioning for a peaceful journey and avoid ventilatory problems due to the foul smell. Similarly, it is challenging to reach our respective destinations on time if there is no appropriate schedule, and I propound to inform all drivers to abide by the schedule which is given to the individuals.
Additionally, please arrange for a few additional buses during peak hours sosuch that we can reduce overcrowdingovercome the excess crowd on public transportin the public transport and travel more comfortablyhave a travel-filled with tranquillity.
Thank you for your consideration.
Yours faithfully,
Why this response received Band 6.0
The letter presents specific transport problems, explains their effects, and proposes practical changes in a suitably formal structure. The main task limitation is that it never states where the writer lives, while its heavily formal and sometimes inaccurate word choices make several requests sound unnatural; the highest-priority improvement is to add the missing location explicitly and express each complaint and solution in direct, conventional language.
IELTS Writing Criteria Scores
Task Achievement
The purpose, problems, effects, and suggested changes are developed, but the required information about where the writer lives is omitted.
State the exact neighbourhood or area near the beginning and connect each suggested change directly to a described problem.
Coherence and Cohesion
The letter is logically organized into introduction, problems, requests, and a closing, though some linking is mechanical.
Use simpler transitions and divide the longest sentences so each problem-effect-solution sequence is immediately clear.
Lexical Resource
The writer demonstrates range, but frequent strained choices such as 'epistle,' 'cumbersome consequences,' and 'propound' reduce naturalness and precision.
Replace overly elaborate vocabulary with standard formal expressions such as 'letter,' 'serious inconvenience,' and 'suggest.'
Grammatical Range and Accuracy
Several complex structures are attempted, but recurring errors in verb patterns, prepositions, and clause construction limit accuracy.
Practise accurate request patterns such as 'I request that you instruct' and check prepositions in common transport phrases.