IELTS General Training Writing Task 1 Questions: Facilities

You visit a sports centre regularly, and there is a problem with the changing rooms in it. You have complained about it several times but with no success. Write a letter to the manager of the sports centre. In your letter: - describe what the problem with the changing rooms is - say what happened the last time you complained - explain what you want the manager to do

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Read 1 sample answer (Band 7.5)

There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager. In your letter: Describe the complaints that have been made Say why the reception area is important Suggest how the reception area could be improved

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Read 3 sample answers (Band 7–9)

A museum near your home is looking for people to do part-time voluntary/unpaid work. You would like to do some voluntary / unpaid work at the museum. Write a letter to the museum director to apply for the voluntary/unpaid work. In your letter Explain why you want to do voluntary/unpaid work at the museum Describe some skills and qualities you have that would be useful Give details of when you would be available for work

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Read 3 sample answers (Band 7–8)

You took an elderly member of your family, who was not able to walk properly, to a museum and he/she faced a few problems. Write a letter to the manager of the museum. In your letter: - say why you visited the museum - describe the problems you faced - suggest what can be done to avoid those problems

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You normally go shopping in the area where you live. However, you think some of the facilities for shoppers could be improved. Write a letter to your local newspaper. In your letter: - say in general - what you like about shopping in your area - say what is wrong with the facilities - suggest how they can be improved

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Read 2 sample answers (Band 7)

You live in a high-rise building with a communal laundry room. Residents sometimes leave washing in the machines, making others wait. You think the management should provide ten extra laundry baskets. Write to the Property Manager, Mr Watson. In your letter: - explain how long you have been a resident - describe the problem - propose your solution

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Write a letter to your college administration department complaining about the college facility. In your letter include: - what the problem is - how this problem has affected you - what the college should do to fix this problem

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Read 2 sample answers (Band 6.5–7)

You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating/cooling system in the hotel was quite inadequate. Write a letter to the manager of the hotel. In your letter: - give details of what was wrong - explain what you had to do to overcome the problem at the time - say what action you would like the manager to take

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Read 5 sample answers (Band 6.5–8)

You are organising an executive event for the company you work for. Write a letter to the person in charge of a venue that you are considering for the event. In your letter: - ask about available dates - ask what services the venue provides - ask about the costs

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Read 7 sample answers (Band 6–7)

The road in front of your house was damaged a long time ago and nothing has been done about it. Write a letter to the municipal authority. In your letter: - introduce yourself - explain the condition of the road - suggest what the authority should do

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