You have been working in a company for the last two years. Recently, your computer in the office has started giving some problems and it is affecting your work performance. Write a letter to your manager. In your letter: - describe the problem - explain how it is affecting your work - write what you want him to do regarding it
Sample Response
Dear Mr Wayne, I understand that you probably do not want to hear about another issue amid so many other problems, but I just do not have any other option but to inform you of the issue. The problem I am talking aboutThe problem, I am talking about, is related to my desktop computer which I have been usingwhich I have been working with for the last year or sofor the last one year so. In fact, my computer has been giving me troublemy computer is giving me trouble on and off for more than a month as it keeps freezing intermittentlyfreezing on me momentarily, forcing me to stop my work until it responds againuntil it comes back again. Sometimes, my computer becomes so hot that I become a little afraid to even touch it after working on it for an extended perioda bit longer period of time. Needless to say, it is also running out of memory since many different pieces of software have been installed onin it over the years, which is actually making the machine run even slower. Naturally, because of these reasons, my productivitythe productivity at my work is being negatively affectedis getting affected rather negatively. It takes me longer to finish each taskmore time to finish a task that should take much less timeshould not have taken such a lengthy time. The repeated delays also demotivate meIt demotivates me as well.
Therefore, I would really appreciate it if you could take the necessary stepsif you take proper steps to arrange for a technician toarrange to have a technician fix my computer as soon as reasonably possibleat your earliest convenience.
Yours sincerely, Rob Freeman
Why this response received Band 7.0
The letter achieves its purpose by describing several concrete computer faults, explaining their impact on productivity and motivation, and requesting a technician in a consistently respectful tone. The detail is strong and the progression is easy to follow, though the opening is unnecessarily apologetic and several sentences are wordy or grammatically awkward. The highest-priority improvement is to make the request more concise and edit tense and conditional forms for accuracy.
IELTS Writing Criteria Scores
Task Achievement
All required points are fully covered with specific faults, clear workplace consequences, and an actionable repair request in an appropriate register.
Open directly with the computer problem rather than speculating about the manager's willingness to hear another issue.
Coherence and Cohesion
The letter moves logically from the faults to their effects and the requested solution, although the first body paragraph is overly long.
Separate the problem description from its impact on work so each stage of the message is immediately visible.
Lexical Resource
The vocabulary is varied and appropriate for a workplace complaint, but some expressions are verbose or unnatural.
Replace phrases such as a lengthy time and productivity at my work is getting affected with concise, natural alternatives.
Grammatical Range and Accuracy
Complex structures are used with generally clear meaning, but tense, relative-clause punctuation, and conditional-form errors recur.
Use the present perfect continuous for an ongoing month-long problem and would appreciate it if you could for the request.
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IELTS General Training Writing Task 1
You have been working in a company for the last two years. Recently, your computer in the office has started giving some problems and it is affecting your work performance. Write a letter to your manager. In your letter:
- describe the problem
- explain how it is affecting your work
- write what you want him to do regarding it
Your response
Write the task yourself, then compare your choices with the annotated response.