Đề IELTS General Training Writing Task 1 về Customer service
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You missed a flight due to a problem at the airport. Write a letter to the airline. In your letter: - say when and where the problem happened? - Describe how you missed the flight? - Say what you want the airline to do?
You recently bought a camera while travelling overseas. When you got to your destination you discovered that some important items were missing from the box. Write a letter to the local representative of the company. In your letter: - give details of the camera and where you bought it - explain what has happened - say what you want him/her to do about it