Dear Sir or Madam, I understand that this is not the type of letter you would like to see from the commuters who use the transportations of your company, but I am left with no other choice but to write it. We, the local residents, of little lake Tahoma town are dealing with some frustrating problems with our public transportation system who use your transportation almost daily.
Dear Sir or Madam, I am a regular user of your transportation service and take your buses to travel to and from my office on weekdays. I am writing to bring to your attention a few critical issues inflicted upon me and other commuters who use your service.