IELTS General Training Writing Task 1 Questions: Customer service – Formal letters

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You have bought a new camera but when you got it home you found it had some problems. You returned the camera and spoke to the company representative a week ago but the camera has still not been repaired. Write a letter to the company. In your letter: - introduce yourself - explain the situation - say what action you would like the company to take

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Read 4 sample answers (Band 6.5–8)