IELTS General Training Writing Task 1 Questions: Hospitality – Formal letters

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You recently booked a hotel room for a business trip, but upon arrival, you discovered that the room did not meet the advertised standards. Write a letter of complaint to the hotel manager. In your letter: - Describe the issue with the room. - Explain how it affected your stay. - Request appropriate action from the hotel.

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A restaurant has placed an advertisement for waiters and waitresses in your local newspaper. Write a letter to the restaurant, applying for the job. In your letter: - explain what you are currently doing - describe your suitability for this area of work - say when you can attend an interview

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Read 1 sample answer (Band 9)

You recently organized an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said they liked the hotel, but they were unhappy about the food served for launch. Write a letter to the manager of the hotel. In your letter: - Say what the participant liked about the hotel. - Explain why they were unhappy about the hotel. - Suggest what the manager should do to improve the food in the future.

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Read 1 sample answer (Band 7)

You recently stayed in a hotel and an employee was very helpful to you. Write a letter to the hotel management to tell them what happened. In your letter: - Describe the situation - Explain what happened - Say what you would like the manager to do

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Read 1 sample answer (Band 7.5)

You are a member of an organization which meets regularly at a particular restaurant. The most recent meal you had there was not satisfactory. Write a letter to the restaurant. In your letter: - explain why you are writing - describe what went wrong with the meal and service - Suggest what the manager should do to ensure that you and your group return to the restaurant

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Read 1 sample answer (Band 6)

You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate. Write a letter to the manager of the hotel. In your letter: - give details of what went wrong - explain what you had to do to overcome the problem at the time - say what action you would like the manager to take

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Read 1 sample answer (Band 8)

You recently spent the night at an expensive hotel. There was a problem with your room, but the hotel staff could not do anything about it. Write a letter to the hotel manager. In your letter: - Describe the problem. - Explain what happened - when you asked the hotel staff for help. - Say what you would like the manager to do.

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Read 1 sample answer (Band 7)

You have seen an advertisement for part-time work in a hotel for threemonths over the summer. Write a letter to the Manager. In your letter: - Say what experience you have - Ask what the work involves - Enquire about conditions

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Read 2 sample answers (Band 7.5–8)

You have seen an advertisement for part-time work in a hotel for three months over the summer. Write a letter to the manager. In your letter: - say what experience you have? - ask what the work involves? - enquire about work conditions?

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Read 1 sample answer (Band 7)

You recently organized an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter Say what the participants liked about the hotel Explain why they were unhappy about the food Suggest what the manager should do to improve the food in the future

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