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Two-Part Question Essay

When people need to complain about a product or poor service, some prefer to complain in writing and others prefer to complain in person. Which method do you think is more effective? Why?

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3 Corrections

Band

  1. Band 7.0
    Task Response
    Band 7.0
    Coherence and Cohesion
    Band 7.0
    Lexical Resource
    Band 7.0
    Grammatical Range and Accuracy
    Band 6.5

    We all want to get the best out of the money we pay for a product or service. But in the real world, we do not always get what we wish or pay for, and that is why we need to lodge complaints.

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  2. Band 7.0
    Task Response
    Band 7.5
    Coherence and Cohesion
    Band 6.5
    Lexical Resource
    Band 6.5
    Grammatical Range and Accuracy
    Band 6.5

    Many times people need to complain about a product or poor service which is quite common nowadays. It is, therefore, important for one to identify the best medium for your complaints to have the desired effect.

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Task 2 · Advantages and disadvantages
Positive or Negative Development EssayTask 2
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Read 3 sample answers (Band 7.5–8)
Task 2 · Opinion essays
Opinion EssayTask 2
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Read 2 sample answers (Band 5–6.5)

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