Đề IELTS General Training Writing Task 1 về Complaint
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There have been some problems with the public transport you use to commute daily. Write a letter to the manager of the public transport company. In your letter: - describe the problems - explain how these problems are affecting you and others - suggest what could be done about it
You missed a flight due to a problem at the airport. Write a letter to the airline. In your letter: - describe what happened that caused you to miss the flight - explain how missing your flight affected you make it clear - what you would like the airline to do
You live in a high-rise building with a communal laundry room. Residents sometimes leave washing in the machines, making others wait. You think the management should provide ten extra laundry baskets. Write to the Property Manager, Mr Watson. In your letter: - explain how long you have been a resident - describe the problem - propose your solution
You took an elderly member of your family, who was not able to walk properly, to a museum and he/she faced a few problems. Write a letter to the manager of the museum. In your letter: - say why you visited the museum - describe the problems you faced - suggest what can be done to avoid those problems
Some construction work is being done on the street where you live for the last couple of days. The noise from the work is loud and it disturbs you. Write a letter to your local council complaining about the noise. In your letter: - introduce yourself - explain how the noise is causing problems to you - suggest solutions to the problem
You have purchased some goods from a company and the goods were supposed to be delivered within three days of purchase. Seven days have already gone and you have not received the products yet. Write a letter to a company manager with whom you arranged the delivery of goods. In your letter: - inform him/her what items you have purchased - ask the reason for the delay in delivery - suggest what can be done about the matter
Your car insurance company has told you that they are going to increase the insurance amount you have to pay for your car each month. You are not happy about this. Write a letter to the insurance company. In your letter explain: - why you are writing to them - why you think the insurance amount should not be increased - what you want them to do
You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter: Describe the problem with the equipment Explain how this problem is affecting your work Say what you want the shop or company to do
You recently sent some documents by post, but they did not arrive at the destination. Write a letter to the post office manager. In your letter: - give details of the situation - describe the documents - say what action you want the post office to take
You have taken a cruise on a holiday and have been disappointed with the experience. Write a letter to the cruise provider. In your letter, say: - what went wrong - how you felt about it - what do you want to be done about it
You live in an area where the local council has made some changes to regulations. You believe these changes are not good for the residents. Write a letter to a councillor. In your letter: - introduce yourself - describe the problem - say what you think the council should do about the situation
You took your young child, who had severe stomach pains, to a hospital Emergency Department. You waited almost four hours before a doctor treated your child and other staff constantly ignored you. Write a letter to the Hospital Registrar. In your letter: - describe the long wait for treatment - explain how the other staff treated you - complain about the service you received
You ordered a new chequebook from your bank two weeks ago but have received nothing. Write a letter to the manager complaining about the bad service. In your letter: - say when and how you ordered the chequebook - ask how much longer you will have to wait - ask what action the manager will take
You travelled by plane last week and your suitcase was lost. You have still heard nothing from the airline company. Write to the airline and explain what happened. Describe your suitcase and tell them what was in it. Find out what they are going to do about it. Dear ______________ ,
You visit a sports centre regularly, and there is a problem with the changing rooms in it. You have complained about it several times but with no success. Write a letter to the manager of the sports centre. In your letter: - describe what the problem with the changing rooms is - say what happened the last time you complained - explain what you want the manager to do
You were hurt in a minor accident inside a supermarket, and you wish to complain to the supermarket. Write a letter to the manager of the supermarket. In your letter • say who you are • give details about the accident • suggest how the supermarket could prevent similar accidents. Dear Sir or Madam,
People in your area are having problems with their internet connection. Write a letter to the company which provides the connection. In your letter: - describe the problems - explain how it is affecting people - say what the company should do to help
You recently joined a gym in a new neighbourhood and noticed that people do not wipe down the machines and leave dirty towels on benches in the changing rooms. Write to the gym manager. In your letter: - explain who you are - describe the problem exactly - make suggestions to improve the gym
You have bought a new mobile phone and in a few days of purchase, it has stopped working. You spoke to the company representative a week ago but it has still not been repaired. Write a letter to the company. In your letter: - introduce yourself - explain the situation - say what action you would like the company to take
You have just returned from a holiday. You are unhappy with the quality of the hotel you stayed in and want to complain to the travel agency that arranged the holiday. Write a letter to the manager of the travel agency. In your letter: - say about the holiday and where you stayed - mention why you are unhappy about the hotel - where you stayed - say what you would like the travel agency to do