You have bought a new mobile phone and in a few days of purchase, it has stopped working. You spoke to the company representative a week ago but it has still not been repaired. Write a letter to the company. In your letter: - introduce yourself - explain the situation - say what action you would like the company to take
You bought a new HD television last week. At first, it seemed to work perfectly but after a few hours a line appeared across the TV and the sound seemed a little strange. You cannot take the TV back to the shop so you have decided to write to them. Write a letter of complaint to the shop. In your letter: - give them the background information - describe the problem - ask them to resolve the issue
Write a letter to a friend telling him/her about an interesting website that you have found recently. In your letter: - say how you found it - how it can help - how you use it
You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter: Describe the problem with the equipment Explain how this problem is affecting your work Say what you want the shop or company to do