Đề IELTS General Training Writing Task 1 về Complaint

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You recently organized an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter Say what the participants liked about the hotel Explain why they were unhappy about the food Suggest what the manager should do to improve the food in the future

You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope. Write a letter to the bank's head office. In your letter: - explain why you are writing - express concern about the missing card - ask them what they intend to do