Bài Writing chính thức trong Cambridge IELTS 18–21

Dear Sir or Madam I am writing to complain about the information on your website and the service I received at Central Station. Yesterday my elderly uncle and I arrived at Central intending to use the tickets we had purchased online to travel to Newcastle at 5.50pm. Unfortunately, we were told that our tickets were for off-peak and we couldn’t use them. When I bought the tickets, it was not clear on the website that they were just for certain times. This needs to be clarified on your website as I can’t be the only one who has made this mistake. However, what really upset me was the unhelpful manner of the staff. When we asked what to do, instead of helping us to pay the difference and catch our train, the attendant waved us in the direction of a ticket machine with a long queue. We missed our train and waited an hour for the next one. Please train your personnel to be more proactive in future. I hope you find this feedback useful and take it on board. Yours faithfully

It is increasingly common for people to hold down more than one job. Gone are the days when people could rely on one source of income to satisfy all their financial needs. I would like to consider the reasons for this change and outline its advantages and disadvantages. People take on extra work because making ends meet has become so challenging. In recent years the cost of living has risen exponentially, making it a real challenge to break even at the end of the month. Additionally, advertising companies relentlessly promote the idea that more wealth means more happiness, a concept that many people believe. They may take on freelance jobs or weekend work in the hope of improving their lot in life. A person with more than one job may experience several benefits. Diversifying your skills and gaining more experience can make you more employable when negotiating the highly competitive job market. Avoiding putting all your eggs in one basket is also a wise move as you have something to fall back on if one source of income stops. There are also many downsides to this situation. Working for more than one company can quickly leave a person feeling overworked and burnt out. It also leaves limited time for being with family and friends or doing things you enjoy. What’s more, when you are spread too thin, you may produce poor-quality work. Overall, I think it is important to remain balanced. Having an additional source of income can be beneficial if you keep work in its place, but it is not worth damaging your health and relationships for the sake of a slightly larger bank balance.

Dear Ms Karim, Thank you very much again for sending me on the Workplace Safety course. It was valuable training and I now feel a lot more confident that I know how to prevent accidents in the factory. We covered points such as safe storage, keeping access ways clear and fire safety. I can report that I have already used the skills I learned; when I noticed some cables that were a trip hazard and also a large bin that was partially blocking the exit, I was able to identify and fix those problems straight away. I understand that employees who started working with us this year have already received this training as part of their orientation but for those who have been here longer, it would be a good opportunity to refresh and add to their knowledge. It is a well-run course that is very relevant to our workplace and I am grateful for the opportunity. Many thanks

It is true that nothing in life is permanent except change. Changes in society and our own lives are inevitable. We all get older, friends and family move away, and our employment situation can suddenly change. Understandably, many people wish everything could stay the same. In this essay, I would like to consider the reasons for this view and explain why it is better to embrace change. Wanting to feel in control of our lives is perfectly normal. We often feel vulnerable when events in society occur which are beyond our control or when we cannot be sure of the outcome of something. The uncertainty caused by the COVID-19 pandemic is an example of this. Changes in our personal circumstances can also be hard to accept. For example, when a friend or family member moves away, we may experience a deep sense of loss. Ironically, even good changes can bring uncertainty. If we receive a promotion, we may struggle with imposter syndrome and wrestle with a fear of failure. Despite these perfectly natural feelings, I think it is good to embrace change. Since change is unavoidable, it is much better to accept reality than to become consumed by negative thinking. When we remain positive, we may find that a change actually benefits us in the long run. Adapting to change also helps us develop resilience, a quality that can help us face an obstacle and see an opportunity in it. As highlighted above, sooner or later, we will all face change. While change is unsettling, it is vital to keep focused on the positive aspects of our circumstances. Doing so can help us unlock new opportunities we didn’t know were available to us.