You recently organized an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said they liked the hotel, but they were unhappy about the food served for launch. Write a letter to the manager of the hotel. In your letter: - Say what the participant liked about the hotel. - Explain why they were unhappy about the hotel. - Suggest what the manager should do to improve the food in the future.
Sample Response
Dear Sir or MadamDear Sir,
I am writing this letter to let you know about the feedback we received from our invitees about the full-day meeting I arranged in your hotel last month. I hope you will consider this and take appropriate actiondo the needful.
Let me tell you in more detail. First of all, the participants particularly appreciatedour guests really liked the ambiance and seatingsitting arrangements in your hotel. They particularly appreciatedI must mention that they specifically loved the air conditioning inof the conference hall. However, many participantsHowever, many of them complained about the food and beverages. This was an utter disappointment for me as I was told that you had got the best taste in this particular area. It was more embarrassing for me as some of our valuedvaluable clients developed stomach infectionswere having stomach infections after having dinner.
I would appreciate it if you couldIt would be great if you, as a manager, could conduct quality checksdo a quality check before buying vegetables and grainsvegetables and other grains. Furthermore, your food must be a pleasure for tastebuds. Please get in touch if you require more information abouton the feedback.
I hope you will pay particular attention to the food you servebe considerate particularly about the food you serve in future.
Yours faithfully, [Your name]Yours faithfully,
Why this response received Band 7.0
The letter is clearly organised, maintains a suitably formal tone, and addresses all three requested points with relevant details about the venue, the illness, and food checks. Its main limitation is imprecise or unnatural wording, which sometimes weakens the description of the food problem and proposed remedy. The highest-priority improvement is to explain the food defects more specifically and express the recommendations in natural, precise collocations.
IELTS Writing Criteria Scores
Task Achievement
The purpose is clear, all three bullet points are addressed, and the formal tone is appropriate, although the food complaint and remedy lack some specificity.
Explain exactly what was wrong with the food and give a more concrete improvement, such as checking freshness and revising preparation standards.
Coherence and Cohesion
Information progresses logically from positive feedback to the complaint and recommendations, with clear paragraphing and generally effective linking.
Use less formulaic transitions and connect each proposed action more directly to the specific food problem it is meant to solve.
Lexical Resource
The letter shows a sufficient range of topic-appropriate vocabulary, but several collocations such as ‘sitting arrangements’ and ‘got the best taste’ are awkward.
Choose natural combinations such as ‘seating arrangements,’ ‘a reputation for excellent food,’ and ‘suffered stomach problems.’
Grammatical Range and Accuracy
A variety of simple and complex sentence forms is used with good control, and the few grammatical slips do not impede meaning.
Improve control of tense and aspect in phrases such as ‘were having stomach infections’ and proofread prepositions and article use.
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IELTS General Training Writing Task 1
You recently organized an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said they liked the hotel, but they were unhappy about the food served for launch. Write a letter to the manager of the hotel. In your letter:
- Say what the participant liked about the hotel.
- Explain why they were unhappy about the hotel.
- Suggest what the manager should do to improve the food in the future.
Your response
Write the task yourself, then compare your choices with the annotated response.