There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager. In your letter: - describe the complaints that have been made - say why the reception area is important - suggest how the reception area could be improved

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Dear Mr Michael, I am writing with regard to the complaints we have received about our reception area over the past few weeks from our visitors. I have personally looked at the complaint logs and would like to share my suggestions to address the problem.

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Dear Mr Abel, I am writing in response to your request for suggestions regarding the reception area. Many complaints have been raised by visitors during the last couple of months, and I hope my suggestions will be helpful to you in deciding a fitting solution to this matter.