You have bought a new mobile phone and in a few days of purchase, it has stopped working. You have spoken to the company representative a week ago but it has still not been repaired. Write a letter to the company. In your letter: - Introduce yourself - Explain the situation - Say what action you would like the company to take

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Dear sir/mam, I am Prakhar, and I work as an IT infrastructure manager in the Zeus IT group next to your ‘Enriched Texture’ mobile shop and I am writing this letter to bring to your notice a deplorable event relevant to my recent purchase from your shop. I purchased a Samsung Galaxy S27 from your mobile store two weeks ago and was extremely exulted with my new purchase.