You ordered a new chequebook from your bank two weeks ago but have received nothing. Write a letter to the manager complaining about the bad service. In your letter:
- say when and how you ordered the chequebook
- ask how much longer you will have to wait
- ask what action the manager will take
You have bought a new mobile phone and in a few days of purchase, it has stopped working. You spoke to the company representative a week ago but it has still not been repaired. Write a letter to the company. In your letter:- introduce yourself- explain the situation- say what action you would like the company to take
You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter- describe the problem with the equipment- explain what happened when you phoned the shop- say what you would like the manager to do.
You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter:- describe the problem with the equipment- explain how this problem is affecting your work- say what you want the shop or company to do
You have recently ordered an item through the Internet, but you are not happy with the product. Write to the company. In your letter:- describe what you purchased- explain why you are not happy with the product- tell them what you would like them to do about it
You booked a two-week holiday to Sydney with a tour agency. You were unhappy because the flight was delayed, the hotel was noisy, and there were other problems. Write to the tour agency. In your letter:- give details of the problems with the holiday- complain about the holiday- request compensation or a refund
You travelled by a long-distance bus recently and your suitcase was damaged. Write a letter to the bus company. In your letter:- inform the bus company of when and to where you travelled- describe your suitcase and what happened to it- explain why the company should pay for a new suitcase