Dear Sir or Madam, Not sure whether you would exactly like to read this letter, but I am left with no other choice but to take this matter to you. When I opened a bank account with your branch about a couple of weeks ago, I was told that I was entitled to receive a new chequebook, free of charge, within the next few days if I had applied for it.
Dear Sir or Madam, I ordered a new chequebook for a savings account that I maintain with your bank. It has been more than two weeks and I have not received it yet.
Dear Sir or Madam, I am writing to complain about the poor customer service that I have received from your bank lately. Despite giving a chequebook requisition almost fifteen days ago, I am yet to receive it.