You recently went shopping at the local supermarket. When you got home and checked your bill, you found that you had been charged for items you did not purchase. Write a letter to the supermarket manager. In your letter:
- explain what has happened
- say how you feel about the error
- say what you would like the manager to do about it
You were hurt in a minor accident inside a supermarket, and you wish to complain to the supermarket. Write a letter to the manager of the supermarket. In your letter:- say who you are- give details about the accident- suggest how the supermarket could prevent similar accidents
You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope. Write a letter to the bank's head office. In your letter:- explain why you are writing- express concern about the missing card- ask them what they intend to do
You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter- describe the problem with the equipment- explain what happened when you phoned the shop- say what you would like the manager to do.
You ordered a new chequebook from your bank two weeks ago but have received nothing. Write a letter to the manager complaining about the bad service. In your letter:- say when and how you ordered the chequebook- ask how much longer you will have to wait- ask what action the manager will take
You have recently ordered an item through the Internet, but you are not happy with the product. Write to the company. In your letter:- describe what you purchased- explain why you are not happy with the product- tell them what you would like them to do about it
You booked a two-week holiday to Sydney with a tour agency. You were unhappy because the flight was delayed, the hotel was noisy, and there were other problems. Write to the tour agency. In your letter:- give details of the problems with the holiday- complain about the holiday- request compensation or a refund