You recently took a part-time job working for a local company. After a few weeks, you realised there were some problems with the job. Write a letter to the manager of the company. In your letter:
- explain why you took the job
- describe the problems that you experienced
- suggest what could be done about them
You have seen an advertisement in an English newspaper for a job working in the City Museum shop during the holidays. You have decided to apply for the job. Write a letter to the director of the Museum. In your letter:
- introduce yourself
- explain what experience and special skills you have
- explain why you are interested in the job
You work as a part-time employee in a company. The company has recently posted an advertisement seeking a person for a full-time position. You want to apply for this full-time job. Write a letter to your manager. In your letter:
- introduce yourself and explain why you are writing
- express your interest in having this full-time job
- explain why you think you are a suitable candidate for the post
You are not happy about a service you received a couple of days ago from a company and you have decided to complain about it. Write a letter to the company to complain about the poor service you received from its employee. In your letter express:
- why you went to the shop/office
- how the employees behaved to offend you
- what you expect the company to do
You are unhappy about a plan to make your local airport bigger and increase the number of flights. You live near the airport. Write a letter to your local newspaper. In your letter:
- explain where you live
- describe the problem
- give reasons why you do not want this development
You bought a new HD television last week. At first, it seemed to work perfectly but after a few hours a line appeared across the TV and the sound seemed a little strange. You cannot take the TV back to the shop so you have decided to write to them. Write a letter of complaint to the shop. In your letter:
- give them the background information
- describe the problem
- ask them to resolve the issue
You rented a car from a car rental company. The air conditioner has stopped working. You phoned the company a week ago but it still has not been repaired. Write a letter to the company. In your letter:
- introduce yourself
- explain the situation
- say what action you would like the company to take
Two weeks ago you bought a radio from a local branch of a well-known chain shop. It did not work properly. The shop took it back and said they would repair it. You have waited a week and still, it is not ready. Write a letter to the shop to complain about it. In your letter:
- explain what has happened
- how you feel about it
- ask them to repair the radio soon or supply you with a new radio
You have just spent a weekend staying at the Lilo Hotel in Adelaide. When you got home, you find that you have left a bag at the hotel. Write a letter to the manager of the hotel. In your letter:
- introduce yourself
- describe the bag and its content
- describe how you left your bag and what action you would expect from him/her
You have seen an advertisement for a 'weekend work' in a hotel in the town where you are staying. You have worked in a hotel before and think that the job would be suitable for you. Now you want to apply for the job. Write a letter to the hotel manager expressing your interest. In your letter:
- introduce yourself
- explain why you think you would be suitable for the job
- ask what work you would be expected to do
You have been working for a company for more than a few years, and now have decided to leave the company. Write a letter to your company manager saying that you want to leave the company. In your letter explain:
- what you have learned while working for the company
- whether you enjoyed working there
- what your reasons are for leaving
You work for a company and have recently decided to leave your current employment. Write a letter to your employer. In your letter:
- explain why you are writing
- explain why you have decided to leave the company
- tell your employer what you plan to do after leaving your present employment
You are looking for a full-time job, and recently you saw a job opening in an advertisement. Write a letter to the company. In your letter:
- introduce yourself
- explain what sort of job you would like to do and say what experience and skills you have
Your company recently introduced a new staff uniform, but staff members are unhappy with it. Write a letter to your manager. In your letter:
- explain why you think staff are unhappy with the uniform
- describe what you want the new uniform to be like
- give suggestions for handling the situation
You are organising a seminar for your company. Write a letter to the manager of another department inviting them to give a presentation at the seminar. In your letter:
- give details of the seminar
- invite them to give a presentation and say why you are inviting them
- say what the presentation should be about
You ordered a new chequebook from your bank two weeks ago but have received nothing. Write a letter to the manager complaining about the bad service. In your letter:
- say when and how you ordered the chequebook
- ask how much longer you will have to wait
- ask what action the manager will take
You booked a two-week holiday to Sydney with a tour agency. You were unhappy because the flight was delayed, the hotel was noisy, and there were other problems. Write to the tour agency. In your letter:
- give details of the problems with the holiday
- complain about the holiday
- request compensation or a refund
You normally go shopping in the area where you live. However, you think some of the facilities for shoppers could be improved. Write a letter to your local newspaper. In your letter:
- say in general
- what you like about shopping in your area
- say what is wrong with the facilities
- suggest how they can be improved
You are working for a company. You need to take some time off work and want to ask your manager about this. Write a letter to your manager. In your letter:
- explain why you want to take time off work
- give details of the amount of time you need
- suggest how your work could be covered while you are away
You have seen an advertisement inviting candidates to apply for a sales manager position. Write a letter to the manager of the company. In your letter:
- state your interest in the position
- describe your educational background
- describe your relevant experience
Every year, someone in the company where you work is chosen as the best employee. Your manager has asked staff members to make suggestions about who should be chosen this year. Write a letter to your manager. In your letter:
- identify a colleague who you think should be the best employee
- explain what the job of this colleague involves
- give reasons why the colleague should be chosen as the best employee
You took your young child, who had severe stomach pains, to a hospital Emergency Department. You waited almost four hours before a doctor treated your child and other staff constantly ignored you. Write a letter to the Hospital Registrar. In your letter:
- describe the long wait for treatment
- explain how the other staff treated you
- complain about the service you received
You are going on holiday and you would like to hire a car. One of your parties is in a wheelchair. Write a letter to a car hire company. In your letter:
- explain the reason you need the car
- describe the type of car you need
- ask what the price is and what it includes
You recently enjoyed a meal at a restaurant to celebrate a special occasion, and you were very pleased with the food and service. Write a letter to the restaurant manager. In your letter:
- give details of your visit to the restaurant
- mention the reason for the celebration
- say what was good about the food and the service