IELTS Writing Checker

IELTS General Training Writing Task 1 Questions: Complaint – Formal letters

Question type

Sort

Formal LetterTask 1

You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating/cooling system in the hotel was quite inadequate. Write a letter to the manager of the hotel. In your letter: - give details of what was wrong - explain what you had to do to overcome the problem at the time - say what action you would like the manager to take

Timed practice

Write this task now, under time

Finish under time and see where you stand on each of the four criteria.

  • Task ready
  • 20-minute exam timer
  • Feedback in about 20 seconds · free
Start writing this task
Read 5 sample answers (Band 6.5–8)
Formal LetterTask 1

You are unhappy about a plan to make your local airport bigger and increase the number of flights. You live near the airport. Write a letter to your local newspaper. In your letter • explain where you live • describe the problem • give reasons why you do not want this development. Dear Sir/Madam,

Timed practice

Write this task now, under time

Finish under time and see where you stand on each of the four criteria.

  • Task ready
  • 20-minute exam timer
  • Feedback in about 20 seconds · free
Start writing this task
Formal LetterTask 1

You travelled by plane last week and your suitcase was lost. You have still heard nothing from the airline company. Write to the airline. In your letter: - explain what happened - describe your suitcase and say what was in it - ask what the airline is going to do about it

Timed practice

Write this task now, under time

Finish under time and see where you stand on each of the four criteria.

  • Task ready
  • 20-minute exam timer
  • Feedback in about 20 seconds · free
Start writing this task
Read 5 sample answers (Band 6.5–7.5)
Formal LetterTask 1

You are not happy about a service you received a couple of days ago from a company and you have decided to complain about it. Write a letter to the company to complain about the poor service you received from its employee. In your letter express: - why you went to the shop/office - how the employees behaved to offend you - what you expect the company to do

Timed practice

Write this task now, under time

Finish under time and see where you stand on each of the four criteria.

  • Task ready
  • 20-minute exam timer
  • Feedback in about 20 seconds · free
Start writing this task
Read 2 sample answers (Band 7–7.5)
Formal LetterTask 1

You recently read a newspaper article about someone you know personally and found that some information was wrong. Write a letter to the editor. In your letter: - describe the subject of the article - describe the error in the article - say what you expect the editor to do

Timed practice

Write this task now, under time

Finish under time and see where you stand on each of the four criteria.

  • Task ready
  • 20-minute exam timer
  • Feedback in about 20 seconds · free
Start writing this task
Read 2 sample answers (Band 7.5)
Formal LetterTask 1

You have learned from a news article that a real estate company is going to build a shopping centre near your home. However, you think that the shopping centre should not be built there. Write a letter to the city counsellor. In your letter: - say how you have learned about the plan - explain how it is going to negatively affect the residential area - where you live - say what you think the city council should do about it

Timed practice

Write this task now, under time

Finish under time and see where you stand on each of the four criteria.

  • Task ready
  • 20-minute exam timer
  • Feedback in about 20 seconds · free
Start writing this task
Read 1 sample answer (Band 7.5)
Formal LetterTask 1

You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter: - say what the participants liked about the hotel - explain why they were unhappy about the food - suggest what the manager should do to improve the food in future

Timed practice

Write this task now, under time

Finish under time and see where you stand on each of the four criteria.

  • Task ready
  • 20-minute exam timer
  • Feedback in about 20 seconds · free
Start writing this task
Read 3 sample answers (Band 7–8.5)
Formal LetterTask 1

You booked a two-week holiday to Sydney with a tour agency. You were unhappy because the flight was delayed, the hotel was noisy, and there were other problems. Write to the tour agency. In your letter: - give details of the problems with the holiday - complain about the holiday - request compensation or a refund

Timed practice

Write this task now, under time

Finish under time and see where you stand on each of the four criteria.

  • Task ready
  • 20-minute exam timer
  • Feedback in about 20 seconds · free
Start writing this task
Read 3 sample answers (Band 7)
Formal LetterTask 1

You have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from. In your email: Give details of the purchase Describe the problem Explain why you need a replacement urgently

Timed practice

Write this task now, under time

Finish under time and see where you stand on each of the four criteria.

  • Task ready
  • 20-minute exam timer
  • Feedback in about 20 seconds · free
Start writing this task
Formal LetterTask 1

Two weeks ago you bought a radio from a local branch of a well-known chain shop. It did not work properly. The shop took it back and said they would repair it. You have waited a week and still, it is not ready. Write a letter to the shop to complain about it. In your letter: - explain what has happened - how you feel about it - ask them to repair the radio soon or supply you with a new radio

Timed practice

Write this task now, under time

Finish under time and see where you stand on each of the four criteria.

  • Task ready
  • 20-minute exam timer
  • Feedback in about 20 seconds · free
Start writing this task
Read 2 sample answers (Band 7–8)