You are not happy about a service you received a couple of days ago from a company and you have decided to complain about it. Write a letter to the company to complain about the poor service you received from its employee. In your letter express: - why you went to the shop/office - how the employees behaved to offend you - what you expect the company to do
You recently read a newspaper article about someone you know personally and found that some information was wrong. Write a letter to the editor. In your letter: - describe the subject of the article - describe the error in the article - say what you expect the editor to do
You have learned from a news article that a real estate company is going to build a shopping centre near your home. However, you think that the shopping centre should not be built there. Write a letter to the city counsellor. In your letter: - say how you have learned about the plan - explain how it is going to negatively affect the residential area - where you live - say what you think the city council should do about it
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter: - say what the participants liked about the hotel - explain why they were unhappy about the food - suggest what the manager should do to improve the food in future
You booked a two-week holiday to Sydney with a tour agency. You were unhappy because the flight was delayed, the hotel was noisy, and there were other problems. Write to the tour agency. In your letter: - give details of the problems with the holiday - complain about the holiday - request compensation or a refund
You have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from. In your email: Give details of the purchase Describe the problem Explain why you need a replacement urgently
Two weeks ago you bought a radio from a local branch of a well-known chain shop. It did not work properly. The shop took it back and said they would repair it. You have waited a week and still, it is not ready. Write a letter to the shop to complain about it. In your letter: - explain what has happened - how you feel about it - ask them to repair the radio soon or supply you with a new radio
You bought a new HD television last week. At first, it seemed to work perfectly but after a few hours a line appeared across the TV and the sound seemed a little strange. You cannot take the TV back to the shop so you have decided to write to them. Write a letter of complaint to the shop. In your letter: - give them the background information - describe the problem - ask them to resolve the issue
You travelled by a long-distance bus recently and your suitcase was damaged. Write a letter to the bus company. In your letter: - inform the bus company of when and to where you travelled - describe your suitcase and what happened to it - explain why the company should pay for a new suitcase
You enjoy walking in the countryside near your home. However, you are noticing that there is more and more litter left there by other walkers. Write a letter to your local newspaper. In your letter • say why you enjoy walking and where • describe the litter you have seen on your walks • suggest what might be done about the problem Dear Sir or Madam,