IELTS General Training Writing Task 1 Questions: Complaint – Semi-formal letters

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You bought a faulty electrical appliance in your local electronics store. Write a letter to the store manager. In your letter include the following: - Explain why you are writing - Explain what is wrong with your appliance - Suggest what you would like the store manager to do It is not necessary to use any addresses.

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You are a student at a language school in New Zealand studying Business English. Part of the course is a summer work placement programme. Unfortunately, you have just learnt from the school that this programme has now been cancelled. Write a letter to the School Principal. In your letter: - state your reason for writing - describe the problem and your concerns - explain what you would like the Principal to do.

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You live in a house opposite a park. A man brings large dogs to the park every day and lets them run free. Write a letter to your local council complaining about the danger. In your letter: - say where the park is. - State how often this happens? - Give a description of the man and the dogs.

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You work in an office and have recently been experiencing a health problem. You think that the problem started because of the working conditions in the office. Write a letter to your manager. In your letter: - Describe the health problem - Explain why you think it was caused by conditions in the office - Suggest what the manager should do to improve the working conditions in the office

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You recently attended a series of English lessons in a language school. However, you were unhappy with the teaching quality. Write a letter to the director of the school. In your letter: - explain why you chose to study English at the school - describe the problems you had with the lessons - suggest how the classes could be improved

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You missed a flight due to a problem at the airport. Write a letter to the airline. In your letter: - say when and where the problem happened? - Describe how you missed the flight? - Say what you want the airline to do?

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You are studying a short course in another country. Your accommodation was arranged by the course provider. There is a major problem with the accommodation. Write a letter to the course provider. In your letter: - Say what the problem is. - Describe the accommodation you thought you were getting. - Ask the provider to solve the problem.

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You were hurt in a minor accident inside a supermarket, and you wish to complain to the supermarket. Write a letter to the manager of the supermarket. In your letter: - say who you are - give details about the accident - suggest how the supermarket could prevent similar accidents - Write atleast 150 words.

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You paid a refundable deposit when you rented an apartment. You left the apartment in good condition but the Landlord won't return your deposit. Write a letter to the landlord. In your letter: - explain why you are writing - ask for the return of your deposit - inform the landlord of possible legal action

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There is a problem with the changing rooms in the sports centre that you visit. You have complained several times but with no success. Write a letter to the manager of the sports centre. In your letter: - Describe what the problem with the changing rooms is - Say what happened the last times you complained - Explain what you want the manager to do

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