You have taken a cruise on a holiday and have been disappointed with the experience. Write a letter to the cruise provider. In your letter, say: - what went wrong - how you felt about it - what do you want to be done about it

Task Achievement

Band 7.5

Coherence and Cohesion

Band 6.5

Lexical Resource

Band 6.5

Grammatical Range and Accuracy

Band 6.5

Dear Sir or Madam, After taking a holiday cruise recently, provided by your company, I felt that I needed to write this letter to bring a few things to your attention as far as my experience with your cruise service is concerned.