You hired a car from a company, and while you are driving on holiday, you had a minor accident. You will have to write to the company to explain it. In your letter: - say when and where you hired it? - Describe how the accident happened? - Say what action you took after the accident?
Sample Response
Dear Sir or Madam,
I am Ankitha, a software Engineer. I am writing this epistle to express my discontent towards the minor damage to the car which was hired by me and it is also repaired.
Let me explain what happenedexpound on the scenario. I planned to visit Mahabalipuram for a short weekend trip which is 50 miles from Chennai, along with my companions. Unfortunately, my car was under repair, and I had to rent a car from Hyundai Rentals for two days. I wentmade a visit to your shop on Friday at 3 PM to one of your branches which is situated downtownin the Downtown.
My friends and I started the journey around 6 PM to our destination, and I was inbehind the driver’s seat. All of a sudden, a heavy truck on the opposite side of the road was exceeding the speed limitexceeded its speed limit and eventually lost control. Within seconds, it was approaching us at high speedwith extreme speed. I hit the brakes, steeredtitled the vehicle to the left, and collided with a tree at the roadsidethe tree on the side. As a result, the floodlightsThus the floodlights were broken, and fortunately, none of us was injurednone of us had any injuries.
Immediately, we went to the nearby repair shopmechanic store and replacedsupplanted the lights, and the vehicle was in optimal conditionan optimal condition to proceed with the rest of the journey. We enjoyed our trip and did not face any other challenges with the automobile.
I apologize for the inconvenience and thank youI apologize for the inconvenience, and thank you for your consideration.
Yours faithfully,
Why this response received Band 6.5
The letter is well structured and gives a detailed, easy-to-follow account of when and where the car was hired, how the collision occurred, and what happened afterward. The main limitation is inaccurate and overly elaborate vocabulary, which sometimes makes the account sound unnatural or changes the intended meaning. Prioritise plain, precise wording, especially when identifying the damage and describing the repair.
IELTS Writing Criteria Scores
Task Achievement
All three required points are developed clearly, and the formal register is generally appropriate for addressing the rental company.
State the reporting purpose more directly at the start and identify the hired vehicle more precisely.
Coherence and Cohesion
The sequence from hiring the car to the accident, repair, and apology is logical and supported by effective paragraphing.
Reduce formulaic transitions and keep each sentence tightly focused on the chronological account.
Lexical Resource
There is a good attempt at varied vocabulary, but frequent miscollocations and inaccurate choices reduce precision and naturalness.
Prefer accurate everyday terms such as report, headlights, and replaced over epistle, floodlights, and supplanted.
Grammatical Range and Accuracy
The writer uses a range of complex structures with generally clear meaning, although article, preposition, and clause-control errors remain noticeable.
Check articles, relative clauses, and sentence coordination carefully to make complex sentences consistently accurate.
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IELTS General Training Writing Task 1
You hired a car from a company, and while you are driving on holiday, you had a minor accident. You will have to write to the company to explain it. In your letter:
- say when and where you hired it?
- Describe how the accident happened?
- Say what action you took after the accident?
Your response
Write the task yourself, then compare your choices with the annotated response.