There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager. In your letter: - describe the complaints that have been made - say why the reception area is important - suggest how the reception area could be improved

Task Achievement

Band 9.0

Coherence and Cohesion

Band 8.5

Lexical Resource

Band 8.5

Grammatical Range and Accuracy

Band 9.0

Dear Mr Abel, I am writing in response to your request for suggestions regarding the reception area. Many complaints have been raised by visitors during the last couple of months, and I hope my suggestions will be helpful to you in deciding a fitting solution to this matter.