You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope. Write a letter to the bank's head office. In your letter: - explain why you are writing - express concern about the missing card - ask them what they intend to do

Dear Sir or Madam, I am writing to inform you that I was delivered an empty envelope which was supposed to carry my debit card issued by the Northshire branch of your City Bank.

Dear Sir or Madam, I am writing to inform you that I have recently received a letter from your bank, and an envelop which was supposed to contain my new bank card. Unfortunately, no card was enclosed in the envelope when I opened it.