You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you. Write a letter to the train company. In your letter:
- describe the problem you had with the tickets
- say why you were unhappy with the staff
- suggest what action the train company should take
You travelled by a long-distance bus recently and your suitcase was damaged. Write a letter to the bus company. In your letter:- inform the bus company of when and to where you travelled- describe your suitcase and what happened to it- explain why the company should pay for a new suitcase
You rented a car from a car rental company. The air conditioner has stopped working. You phoned the company a week ago but it still has not been repaired. Write a letter to the company. In your letter:- Introduce yourself.- Explain the situation.- Say what action you would like the company to take.
You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no-one has replied to your complaint. Write a letter to the taxi company. In your letter:- say why you are writing and how you feel- explain what happened- tell them what you would like them to do.
You have bought a new mobile phone, and in a few days of purchase, it has stopped working. You spoke to the company representative a week ago, but it has still not been repaired. Write a letter to the company. In your letter:- Introduce yourself- Explain the situation- Say what action you would like the company to take
You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter:- describe the problem with the equipment?- explain what happened- when you phoned the shop?- say what you would like the manager to do?
You are unhappy about a plan to make your local airport bigger and increase the number of flights. You live near the airport. Write a letter to your local newspaper. In your letter:- explain where you live- describe the problem- give reasons why you do not want this development