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IELTS General Training Writing Task 1 Questions: Complaint

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Formal LetterTask 1

You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you. Write a letter to the train company. In your letter: Describe the problem you had with the tickets Say why you were unhappy with the staff Suggest what action the train company should take

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Semi-Formal LetterTask 1

Your neighbours have a dog that is noisy at night. You can’t sleep due to this. Write a letter to your neighbours. In your letter: - describe the problem with the dog - explain why it is important for you to sleep outline - what your neighbours could do about the situation

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Read 2 sample answers (Band 7)
Semi-Formal LetterTask 1

Your next-door neighbour often listens to loud music late at night, which causes you problems sleeping. Write a letter to the authority of the building. In your letter: - describe the situation - explain the problems it is causing you - propose a solution

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Read 1 sample answer (Band 7)
Semi-Formal LetterTask 1

The system used for rubbish/garbage collection in your local area is not working properly. This is causing problems for you and your neighbours. Write a letter to the local council. In your letter: Describe how the rubbish collection system is not working properly Explain how this is affecting you and your neighbours Suggest what should be done about the problem

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Read 4 sample answers (Band 6.5–8)
Formal LetterTask 1

Your company recently introduced a new staff uniform, but staff members are unhappy with it. Write a letter to your manager. In your letter: - explain why you think staff are unhappy with the uniform - describe what you want the new uniform to be like - give suggestions for handling the situation

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Read 2 sample answers (Band 7)
Semi-Formal LetterTask 1

Your neighbour keeps a pet in the garden, which causes some problems for you. You have decided to write to this neighbour about the problems. Write a letter to your neighbour. In your letter: - say who you are and why you are writing this letter - explain the problems - suggest how to solve the problems

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Read 1 sample answer (Band 7.5)
Formal LetterTask 1

You rented a car from a car rental company. The air conditioner has stopped working. You phoned the company a week ago but it still has not been repaired. Write a letter to the company. In your letter: - introduce yourself - explain the situation - say what action you would like the company to take

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Read 3 sample answers (Band 7–7.5)
Semi-Formal LetterTask 1

Write a letter to the Mayor, the head of a municipal government, about a situation in which some adolescents let their dogs run wildly. In your letter: - describe how the adolescents let their dogs run wild - explain why this creates a dangerous situation - complain about the situation

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Read 5 sample answers (Band 6.5–7.5)
Semi-Formal LetterTask 1

You have been living in a rental apartment for the past year. Recently a new neighbour moved in and has been making a lot of noise, which disturbs you. Write a letter to the landlord. In your letter: - explain the situation - describe why it bothers you - suggest a solution

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Read 3 sample answers (Band 6.5–8)
Semi-Formal LetterTask 1

You have had a bank account for a few years. Recently you received a letter from the bank stating that your account is $240 overdrawn and that you will be charged $70 which will be taken directly from your account. You know that this information is incorrect. Write a letter to the bank. Explain what has happened and say what you would like them to do about it. Dear Sir,

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