IELTS General Training Writing Task 1 Questions: Complaint

You have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from. In your email: Give details of the purchase Describe the problem Explain why you need a replacement urgently

Timed practice

Write this task now, under time

Finish under time and see where you stand on each of the four criteria.

Task ready
20-minute exam timer
Feedback in about 20 seconds · free

You recently started commuting to work by bicycle and discovered that there is a problem with bicycle parking near the building where you work. Write a letter to the building manager. In your letter: - explain the reason for using a bicycle to commute - mention what problems you have encountered with parking - what you recommend to solve the problems

Timed practice

Write this task now, under time

Finish under time and see where you stand on each of the four criteria.

Task ready
20-minute exam timer
Feedback in about 20 seconds · free

Read 1 sample answer (Band 7.5)

Two weeks ago you bought a radio from a local branch of a well-known chain shop. It did not work properly. The shop took it back and said they would repair it. You have waited a week and still, it is not ready. Write a letter to the shop to complain about it. In your letter: - explain what has happened - how you feel about it - ask them to repair the radio soon or supply you with a new radio

Timed practice

Write this task now, under time

Finish under time and see where you stand on each of the four criteria.

Task ready
20-minute exam timer
Feedback in about 20 seconds · free

Read 2 sample answers (Band 7–8)

You bought a new HD television last week. At first, it seemed to work perfectly but after a few hours a line appeared across the TV and the sound seemed a little strange. You cannot take the TV back to the shop so you have decided to write to them. Write a letter of complaint to the shop. In your letter: - give them the background information - describe the problem - ask them to resolve the issue

Timed practice

Write this task now, under time

Finish under time and see where you stand on each of the four criteria.

Task ready
20-minute exam timer
Feedback in about 20 seconds · free

Read 2 sample answers (Band 7–8)

You travelled by a long-distance bus recently and your suitcase was damaged. Write a letter to the bus company. In your letter: - inform the bus company of when and to where you travelled - describe your suitcase and what happened to it - explain why the company should pay for a new suitcase

Timed practice

Write this task now, under time

Finish under time and see where you stand on each of the four criteria.

Task ready
20-minute exam timer
Feedback in about 20 seconds · free

Read 4 sample answers (Band 6.5–7)

You enjoy walking in the countryside near your home. However, you are noticing that there is more and more litter left there by other walkers. Write a letter to your local newspaper. In your letter • say why you enjoy walking and where • describe the litter you have seen on your walks • suggest what might be done about the problem Dear Sir or Madam,

Timed practice

Write this task now, under time

Finish under time and see where you stand on each of the four criteria.

Task ready
20-minute exam timer
Feedback in about 20 seconds · free

You recently ordered a small item online but when it arrived, it was damaged. Write a letter to the company that sold you the item. In your letter: - give details about the order you made - explain what was wrong with the item - tell the company what you want them to do about it

Timed practice

Write this task now, under time

Finish under time and see where you stand on each of the four criteria.

Task ready
20-minute exam timer
Feedback in about 20 seconds · free

Read 2 sample answers (Band 7)

You use trains to reach the office but the timetable of the train has been changed recently. Also, the train you take to work no longer stops at your station. Write a letter to the railway authority about it. In your letter: - introduce yourself - what problems have been created due to the changes - what you would suggest them to do

Timed practice

Write this task now, under time

Finish under time and see where you stand on each of the four criteria.

Task ready
20-minute exam timer
Feedback in about 20 seconds · free

Read 2 sample answers (Band 7–7.5)

You and your family are living in rented accommodation in an English-speaking country. You are not satisfied with the condition of some of the furniture. Write a letter to the landlord. In your letter: - introduce yourself - explain what is wrong with the furniture - say what action you would like the landlord to take

Timed practice

Write this task now, under time

Finish under time and see where you stand on each of the four criteria.

Task ready
20-minute exam timer
Feedback in about 20 seconds · free

Read 4 sample answers (Band 7–8)

You are studying a short course in another country. Your accommodation was arranged by the course provider. But there is a major problem with the accommodation. Write a letter to the course provider. In your letter: - say what the problem is - describe the accommodation you thought you were getting - ask the provider to solve the problem

Timed practice

Write this task now, under time

Finish under time and see where you stand on each of the four criteria.

Task ready
20-minute exam timer
Feedback in about 20 seconds · free