IELTS Writing Checker

IELTS General Training Writing Task 1 Questions: Complaint – Formal letters

Question type

Sort

Formal LetterTask 1

You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help. Write a letter to the company and in your letter: - introduce yourself - explain the problem - state what action you would like from the company

Timed practice

Write this task now, under time

Finish under time and see where you stand on each of the four criteria.

  • Task ready
  • 20-minute exam timer
  • Feedback in about 20 seconds · free
Start writing this task
Read 1 sample answer (Band 7.5)
Formal LetterTask 1

You recently bought a piece of equipment for your kitchen but it didn't work. You phoned the shop but no action was taken.Write a letter to the shop manager. In your letter: - describe the problem with the equipment - explain what happens - when you phoned the shop - say what you would like the manager to do

Timed practice

Write this task now, under time

Finish under time and see where you stand on each of the four criteria.

  • Task ready
  • 20-minute exam timer
  • Feedback in about 20 seconds · free
Start writing this task
Read 1 sample answer (Band 8)
Formal LetterTask 1

You bought a new camera but when you got it home you found it had some problems. You returned the camera and spoke to the company representative a week ago but the camera has still not been repaired. Write a letter to the company. In your letter: - Introduce yourself - Explain the situation - Say what action you would like the company to take

Timed practice

Write this task now, under time

Finish under time and see where you stand on each of the four criteria.

  • Task ready
  • 20-minute exam timer
  • Feedback in about 20 seconds · free
Start writing this task
Read 1 sample answer (Band 7.5)
Formal LetterTask 1

You recently sent your computer to be repaired at a shop. However, you are not satisfied with the repair. Write a letter to the manager of the shop. In your letter: - Describe why your computer needed to be repaired - Explain why you are not happy with the service - Say what you would like the shop manager to do

Timed practice

Write this task now, under time

Finish under time and see where you stand on each of the four criteria.

  • Task ready
  • 20-minute exam timer
  • Feedback in about 20 seconds · free
Start writing this task
Read 1 sample answer (Band 5.5)
Formal LetterTask 1

You are a member of an organization which meets regularly at a particular restaurant. The most recent meal you had there was not satisfactory. Write a letter to the restaurant. In your letter: - explain why you are writing - describe what went wrong with the meal and service - Suggest what the manager should do to ensure that you and your group return to the restaurant

Timed practice

Write this task now, under time

Finish under time and see where you stand on each of the four criteria.

  • Task ready
  • 20-minute exam timer
  • Feedback in about 20 seconds · free
Start writing this task
Read 1 sample answer (Band 6)
Formal LetterTask 1

People in your area are having problems with their internet connection. Write a letter to the company which provides the connection. In your letter: - describe the problems - explain how they are affecting people - say what the company should do to help.

Timed practice

Write this task now, under time

Finish under time and see where you stand on each of the four criteria.

  • Task ready
  • 20-minute exam timer
  • Feedback in about 20 seconds · free
Start writing this task
Read 2 sample answers (Band 6.5–7)
Formal LetterTask 1

You have bought a new mobile phone and in a few days of purchase, it has stopped working. You have spoken to the company representative a week ago but it has still not been repaired. Write a letter to the company. In your letter: - Introduce yourself - Explain the situation - Say what action you would like the company to take

Timed practice

Write this task now, under time

Finish under time and see where you stand on each of the four criteria.

  • Task ready
  • 20-minute exam timer
  • Feedback in about 20 seconds · free
Start writing this task
Read 2 sample answers (Band 6–6.5)
Formal LetterTask 1

You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no-one has replied to your complaint. Write a letter to the taxi company. In your letter: - say why you are writing and how you feel - explain what happened - tell them what you would like them to do.

Timed practice

Write this task now, under time

Finish under time and see where you stand on each of the four criteria.

  • Task ready
  • 20-minute exam timer
  • Feedback in about 20 seconds · free
Start writing this task
Read 1 sample answer (Band 8)
Formal LetterTask 1

You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate. Write a letter to the manager of the hotel. In your letter: - give details of what went wrong - explain what you had to do to overcome the problem at the time - say what action you would like the manager to take

Timed practice

Write this task now, under time

Finish under time and see where you stand on each of the four criteria.

  • Task ready
  • 20-minute exam timer
  • Feedback in about 20 seconds · free
Start writing this task
Read 1 sample answer (Band 8)
Formal LetterTask 1

You recently bought a piece of equipment for your kitchen, but it did not work properly. Write a letter to the shop manager. In your letter: - give details about the equipment you bought - explain what the problem is - say what you would like the shop to do

Timed practice

Write this task now, under time

Finish under time and see where you stand on each of the four criteria.

  • Task ready
  • 20-minute exam timer
  • Feedback in about 20 seconds · free
Start writing this task
Read 1 sample answer (Band 9)