IELTS General Training Writing Task 1 Questions: Complaint – Formal letters

Sort

You are a member of an organization which meets regularly at a particular restaurant. The most recent meal you had there was not satisfactory. Write a letter to the restaurant. In your letter: - explain why you are writing - describe what went wrong with the meal and service - Suggest what the manager should do to ensure that you and your group return to the restaurant

You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate. Write a letter to the manager of the hotel. In your letter: - give details of what went wrong - explain what you had to do to overcome the problem at the time - say what action you would like the manager to take

Your car insurance company has told you that they are going to increase the amount you have to pay in insurance for your car each month. You are not happy about this. Write a letter to your insurance company. In your letter: - explain Why you are writing to them - Why you think the insurance should not be increased - What you want them to do