Home General Task 1 SamplesFaulty Mobile Phone Replacement

You have bought a new mobile phone and in a few days of purchase, it has stopped working. You have spoken to the company representative a week ago but it has still not been repaired. Write a letter to the company. In your letter: - Introduce yourself - Explain the situation - Say what action you would like the company to take

Timed practice

Finish under time and see where you stand on each of the four criteria.

2 Corrections

Band 6.0
Task Achievement
Band 6.0
Coherence and Cohesion
Band 6.0
Lexical Resource
Band 6.0
Grammatical Range and Accuracy
Band 6.0
Dear sir/mam, I am Prakhar, and I work as an IT infrastructure manager in the Zeus IT group next to your ‘Enriched Texture’ mobile shop and I am writing this letter to bring to your notice a deplorable event relevant to my recent purchase from your shop. I purchased a Samsung Galaxy S27 from your mobile store two weeks ago and was extremely exulted with my new purchase.
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Band 6.5
Task Achievement
Band 7.0
Coherence and Cohesion
Band 6.5
Lexical Resource
Band 6.0
Grammatical Range and Accuracy
Band 6.0
Dear Sir or Madam, Recently, Just two weeks ago, I bought a Brand new Xiaomi Redmi Note 8 smartphone from one of your reputed retail outlet stores. I was delighted to purchase it, but within a week, the purchase of my dream phone turned into a nightmare when all of a sudden device got forze, and the display stopped responding.
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