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IELTS General Training Writing Task 1 Questions: Complaint

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Semi-Formal LetterTask 1

You took an elderly member of your family, who was not able to walk properly, to a museum and he/she faced a few problems. Write a letter to the manager of the museum. In your letter: - say why you visited the museum - describe the problems you faced - suggest what can be done to avoid those problems

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Semi-Formal LetterTask 1

You live in a high-rise building with a communal laundry room. Residents sometimes leave washing in the machines, making others wait. You think the management should provide ten extra laundry baskets. Write to the Property Manager, Mr Watson. In your letter: - explain how long you have been a resident - describe the problem - propose your solution

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Semi-Formal LetterTask 1

You missed a flight due to a problem at the airport. Write a letter to the airline. In your letter: - describe what happened that caused you to miss the flight - explain how missing your flight affected you make it clear - what you would like the airline to do

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Formal LetterTask 1

There have been some problems with the public transport you use to commute daily. Write a letter to the manager of the public transport company. In your letter: - describe the problems - explain how these problems are affecting you and others - suggest what could be done about it

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Formal LetterTask 1

You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter - describe the problem with the equipment - explain what happened when you phoned the shop - say what you would like the manager to do. Dear sir or Madam,

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Read 7 sample answers (Band 6.5–8)
Semi-Formal LetterTask 1

Write a letter to your college administration department complaining about the college facility. In your letter include: - what the problem is - how this problem has affected you - what the college should do to fix this problem

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Read 2 sample answers (Band 6.5–7)
Semi-Formal LetterTask 1

You recently went shopping at the local supermarket. When you got home and checked your bill, you found that you had been charged for items you did not purchase. Write a letter to the supermarket manager. In your letter: - explain what has happened - say how you feel about the error - say what you would like the manager to do about it

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Formal LetterTask 1

You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating/cooling system in the hotel was quite inadequate. Write a letter to the manager of the hotel. In your letter: - give details of what was wrong - explain what you had to do to overcome the problem at the time - say what action you would like the manager to take

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Read 5 sample answers (Band 6.5–8)
Semi-Formal LetterTask 1

You have been living in an apartment for the last three years. A few problems have emerged in your apartment since the last repair. Write a letter to your landlord. In your letter: - give details of the last repair work - what the problems are now - how you would like the landlord to solve these problems

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Semi-Formal LetterTask 1

You and your family are living in rented accommodation in an English-speaking country. You are not satisfied with the condition of some of the furniture. Write a letter to the landlord. In your letter • introduce yourself • explain what is wrong with the furniture • say what action you would like the landlord to take Dear ................. ,

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