IELTS General Training Writing Task 1 Questions: Complaint
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You took an elderly member of your family who could not walk properly to a museum, and he/she faced a few problems. Write a letter to the manager of the museum. In your letter: - Say why you visited the museum - Describe the problems you faced - Suggest what can be done to avoid those problems
There is a problem with the changing room in your gym. You reported it several times, but it was not resolved. Write a letter to the gym manager. In your letter: - Describe the problem. what the gym’s response was - when you reported the problem? - Say what you would like the manager to do about the problem.
You use public transport and have been facing issues. Write a letter to the public transport authorities. In your letter include: - Why public transport is important to you - What problem you face - Suggest what can be done to improve public transport
You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate. Write a letter to the manager of the hotel. In your letter: - give details of what went wrong - explain what you had to do to overcome the problem at the time - say what action you would like the manager to take
You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no-one has replied to your complaint. Write a letter to the taxi company. In your letter: - say why you are writing and how you feel - explain what happened - tell them what you would like them to do.
You recently went to see a good play at a theatre, but you did not enjoy it because of some problems in the theatre. Write a letter to the manager of the theatre. In your letter: - say which play you saw and when - describe the problems you experienced in the theatre - suggest what the manager should do
You have bought a new mobile phone and in a few days of purchase, it has stopped working. You have spoken to the company representative a week ago but it has still not been repaired. Write a letter to the company. In your letter: - Introduce yourself - Explain the situation - Say what action you would like the company to take
You took your family to a nearby restaurant. You were disappointed with the meal and wished to complain to the manager. Write a letter to the manager of the restaurant. In your letter: - Explain why you were at the restaurant - Describe the problems - Write about the action you want the manager to take
People in your area are having problems with their internet connection. Write a letter to the company which provides the connection. In your letter: - describe the problems - explain how they are affecting people - say what the company should do to help.
You are a member of an organization which meets regularly at a particular restaurant. The most recent meal you had there was not satisfactory. Write a letter to the restaurant. In your letter: - explain why you are writing - describe what went wrong with the meal and service - Suggest what the manager should do to ensure that you and your group return to the restaurant