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IELTS General Training Writing Task 1 Questions: Shopping – Formal letters

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Formal LetterTask 1

You recently bought a large expensive item but when it was delivered to your home you found some problems with it. Write a letter to the manager of the shop. In your letter - give details of what you bought - describe the problems with your item - say what you want the shop to do Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

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Formal LetterTask 1

You have seen an advertisement in an English newspaper for a job working in the City Museum shop during the holidays. You decide to apply for the job. Write a letter to the director of the Museum. In your letter: - introduce yourself - explain what experience and special skills you have - explain why you are interested in the job

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Formal LetterTask 1

You recently bought a camera while travelling overseas. When you got to your destination you discovered that some important items were missing from the box. Write a letter to the local representative of the company. In your letter: - give details of the camera and where you bought it - explain what has happened - say what you want him/her to do about it

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Formal LetterTask 1

You recently bought a piece of equipment for your kitchen but it didn't work. You phoned the shop but no action was taken.Write a letter to the shop manager. In your letter: - describe the problem with the equipment - explain what happens - when you phoned the shop - say what you would like the manager to do

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Formal LetterTask 1

You own an old item that you think is valuable and would like to sell. Write a letter to the owner of an antique shop. In your letter: - Explain how you found the shop - Describe the item that you would like to sell - Say how much you would like to sell the item for

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Read 1 sample answer (Band 6.5)
Formal LetterTask 1

You recently bought a piece of equipment for your kitchen, but it did not work properly. Write a letter to the shop manager. In your letter: - give details about the equipment you bought - explain what the problem is - say what you would like the shop to do

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Read 1 sample answer (Band 9)
Formal LetterTask 1

You recently bought a camera while traveling overseas. When you got to your destination you discovered that some important items were missing from the box. Write a letter to the local representative of the company. In your letter: - give details of the camera and where you bought it - explain what has happened - say what you want him/her to do about it,

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Read 1 sample answer (Band 6.5)
Formal LetterTask 1

You have recently ordered an item through the Internet but are not happy with the purchase. Write to the company. In your letter: - Describe what you purchased, - Explain why you are not happy with the purchase, - Tell them what you would like them to do about the situation.

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Read 1 sample answer (Band 5.5)
Formal LetterTask 1

You were hurt in a minor accident inside a supermarket, and you wish to complain to the supermarket. Write a letter to the manager of the supermarket. In your letter • say who you are • give details about the accident • suggest how the supermarket could prevent similar accidents. Dear Sir or Madam,

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Read 3 sample answers (Band 7–8)
Formal LetterTask 1

You have purchased some goods from a company and the goods were supposed to be delivered within three days of purchase. Seven days have already gone and you have not received the products yet. Write a letter to a company manager with whom you arranged the delivery of goods. In your letter: - inform him/her what items you have purchased - ask the reason for the delay in delivery - suggest what can be done about the matter

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Read 2 sample answers (Band 7.5)