- Task Achievement
- Band 7.5
- Coherence and Cohesion
- Band 6.5
- Lexical Resource
- Band 6.5
- Grammatical Range and Accuracy
- Band 6.5
The illustration outlines the percentages of female employees in the call centre, finance, and customer service jobs in Greece between 1990 and 2015. Overall, women participation in these sectors remarkably improved and almost half of the customer service and call centre jobs were held by female employees in 2015 compared to a meagre 2 to 10 per cent in 1990.