You have bought a new mobile phone and in a few days of purchase, it has stopped working. You have spoken to the company representative a week ago but it has still not been repaired. Write a letter to the company. In your letter: - Introduce yourself - Explain the situation - Say what action you would like the company to take

Task Achievement

Band 6.0

Coherence and Cohesion

Band 6.0

Lexical Resource

Band 6.0

Grammatical Range and Accuracy

Band 6.0

Dear sir/mam, I am Prakhar, and I work as an IT infrastructure manager in the Zeus IT group next to your ‘Enriched Texture’ mobile shop and I am writing this letter to bring to your notice a deplorable event relevant to my recent purchase from your shop. I purchased a Samsung Galaxy S27 from your mobile store two weeks ago and was extremely exulted with my new purchase.