Formal Letter

You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter: - describe the problem with the equipment - explain how this problem is affecting your work - say what you want the shop or company to do

2 Corrections

Band

  1. Band 7.5
    Task Achievement
    Band 8.0
    Coherence and Cohesion
    Band 7.0
    Lexical Resource
    Band 7.0
    Grammatical Range and Accuracy
    Band 7.0

    Dear Sir or Madam, Three months ago, I purchased a Dell laptop from your store. Unfortunately, the device has suddenly stopped working and is now totally unusable.

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  2. Band 8.0
    Task Achievement
    Band 8.0
    Coherence and Cohesion
    Band 7.5
    Lexical Resource
    Band 7.5
    Grammatical Range and Accuracy
    Band 8.0

    Dear Sir or Madam, I am writing to complain about a Wireless Router that I purchased from your store a few months ago. Unfortunately, it has suddenly stopped working and I am unable to connect to the Internet and work from home.

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