You have bought a new mobile phone and in a few days of purchase, it has stopped working. You spoke to the company representative a week ago but it has still not been repaired. Write a letter to the company. In your letter: - introduce yourself - explain the situation - say what action you would like the company to take

任务完成

7.0分

连贯与衔接

7.0分

词汇资源

6.5分

语法范围与准确性

6.5分

Dear Sir or Madam, I purchased a smartphone a month ago from your store in the Abbey Avenue Complex and was very thrilled to own this particular model. Unfortunately, after only a few days, the phone stopped working and even after claiming the warranty, I have not heard anything from the store.