You have taken a cruise on a holiday and have been disappointed with the experience. Write a letter to the cruise provider. In your letter, say: - what went wrong - how you felt about it - what do you want to be done about it

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Dear Sir or Madam, After taking a holiday cruise recently, provided by your company, I felt that I needed to write this letter to bring a few things to your attention as far as my experience with your cruise service is concerned.