IELTS General Training Writing Task 1 Questions: Complaint
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You live in an area where the local council has made some changes to regulations. You believe these changes are not good for the residents. Write a letter to a councillor. In your letter: - introduce yourself - describe the problem - say what you think the council should do about the situation
You took your young child, who had severe stomach pains, to a hospital Emergency Department. You waited almost four hours before a doctor treated your child and other staff constantly ignored you. Write a letter to the Hospital Registrar. In your letter: - describe the long wait for treatment - explain how the other staff treated you - complain about the service you received
You ordered a new chequebook from your bank two weeks ago but have received nothing. Write a letter to the manager complaining about the bad service. In your letter: - say when and how you ordered the chequebook - ask how much longer you will have to wait - ask what action the manager will take
You travelled by plane last week and your suitcase was lost. You have still heard nothing from the airline company. Write to the airline and explain what happened. Describe your suitcase and tell them what was in it. Find out what they are going to do about it. Dear ______________ ,
You visit a sports centre regularly, and there is a problem with the changing rooms in it. You have complained about it several times but with no success. Write a letter to the manager of the sports centre. In your letter: - describe what the problem with the changing rooms is - say what happened the last time you complained - explain what you want the manager to do
You were hurt in a minor accident inside a supermarket, and you wish to complain to the supermarket. Write a letter to the manager of the supermarket. In your letter • say who you are • give details about the accident • suggest how the supermarket could prevent similar accidents. Dear Sir or Madam,
People in your area are having problems with their internet connection. Write a letter to the company which provides the connection. In your letter: - describe the problems - explain how it is affecting people - say what the company should do to help
You recently joined a gym in a new neighbourhood and noticed that people do not wipe down the machines and leave dirty towels on benches in the changing rooms. Write to the gym manager. In your letter: - explain who you are - describe the problem exactly - make suggestions to improve the gym
You have bought a new mobile phone and in a few days of purchase, it has stopped working. You spoke to the company representative a week ago but it has still not been repaired. Write a letter to the company. In your letter: - introduce yourself - explain the situation - say what action you would like the company to take
You have just returned from a holiday. You are unhappy with the quality of the hotel you stayed in and want to complain to the travel agency that arranged the holiday. Write a letter to the manager of the travel agency. In your letter: - say about the holiday and where you stayed - mention why you are unhappy about the hotel - where you stayed - say what you would like the travel agency to do