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IELTS General Training Writing Task 1 Questions: Technology – Formal letters

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Formal LetterTask 1

You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help. Write a letter to the company and in your letter: - introduce yourself - explain the problem - state what action you would like from the company

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Read 1 sample answer (Band 7.5)
Formal LetterTask 1

You bought a new camera but when you got it home you found it had some problems. You returned the camera and spoke to the company representative a week ago but the camera has still not been repaired. Write a letter to the company. In your letter: - Introduce yourself - Explain the situation - Say what action you would like the company to take

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Read 1 sample answer (Band 7.5)
Formal LetterTask 1

You recently sent your computer to be repaired at a shop. However, you are not satisfied with the repair. Write a letter to the manager of the shop. In your letter: - Describe why your computer needed to be repaired - Explain why you are not happy with the service - Say what you would like the shop manager to do

Timed practice

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Read 1 sample answer (Band 5.5)
Formal LetterTask 1

People in your area are having problems with their internet connection. Write a letter to the company which provides the connection. In your letter: - describe the problems - explain how they are affecting people - say what the company should do to help.

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Read 2 sample answers (Band 6.5–7)
Formal LetterTask 1

You have bought a new mobile phone and in a few days of purchase, it has stopped working. You have spoken to the company representative a week ago but it has still not been repaired. Write a letter to the company. In your letter: - Introduce yourself - Explain the situation - Say what action you would like the company to take

Timed practice

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Read 2 sample answers (Band 6–6.5)
Formal LetterTask 1

You have been working in a company for the last two years. Recently, your computer in the office has started having some problems, and it is affecting your work performance. Write a letter to your manager. In your letter: - describe the problem - explain how it is affecting your work - write what you want him to do regarding it

Timed practice

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Read 1 sample answer (Band 6)
Formal LetterTask 1

You have bought a new mobile phone and in a few days of purchase, it has stopped working. You spoke to the company representative a week ago but it has still not been repaired. Write a letter to the company. In your letter: - introduce yourself - explain the situation - say what action you would like the company to take

Timed practice

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Read 8 sample answers (Band 7–8)
Formal LetterTask 1

You have been working in a company for the last two years. Recently, your computer in the office has started giving some problems and it is affecting your work performance. Write a letter to your manager. In your letter: - describe the problem - explain how it is affecting your work - write what you want him to do regarding it

Timed practice

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Finish under time and see where you stand on each of the four criteria.

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Read 3 sample answers (Band 6–7)
Formal LetterTask 1

People in your area are having problems with their internet connection. Write a letter to the company which provides the connection. In your letter: - describe the problems - explain how it is affecting people - say what the company should do to help

Timed practice

Write this task now, under time

Finish under time and see where you stand on each of the four criteria.

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Read 2 sample answers (Band 7.5)
Formal LetterTask 1

You have been to a business meeting at another company and saw a piece of equipment which can be useful for your company too. Write a letter to your manager. In your letter: - describe the piece of equipment you have seen - why having the same equipment would be useful for your company - offer your assistance in buying the equipment

Timed practice

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Read 3 sample answers (Band 7–7.5)