You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope. Write a letter to the bank's head office. In your letter: - explain why you are writing - express concern about the missing card - ask them what they intend to do

Task Achievement

Band 8.0

Coherence and Cohesion

Band 8.0

Lexical Resource

Band 7.0

Grammatical Range and Accuracy

Band 7.5

Dear Sir, I am writing to inform you that I received a letter from my bank today, which was supposed to contain my new bank card. Unfortunately there was no bank card enclosed in the envelope when I opened it.