You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter: - describe the problem with the equipment - explain what happened - when you phoned the shop - say what you would like the manager to do

Task Achievement

Band 7.0

Coherence and Cohesion

Band 7.0

Lexical Resource

Band 7.0

Grammatical Range and Accuracy

Band 6.5

Dear Sir or Madam, I am writing to you to complain about the Singer-MO3708G microwave oven that I purchased from your shop “kitchen corner” last month. I was excited to have purchased it but disappointed to find that it was poorly made and has manufacturing flaws.