You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter: - describe the problem with the equipment - explain what happened - when you phoned the shop - say what you would like the manager to do

Task Achievement

Band 7.0

Coherence and Cohesion

Band 7.0

Lexical Resource

Band 6.0

Grammatical Range and Accuracy

Band 6.5

Dear Sir or Madam, I am Ankitha, and I am writing this letter to express my discontent regarding the microwave oven which was bought earlier this week in your merchandise. Unfortunately, it did not commence its operation despite its warranty of five years when I installed it in my home.

Task Achievement

Band 7.0

Coherence and Cohesion

Band 6.5

Lexical Resource

Band 6.5

Grammatical Range and Accuracy

Band 6.5

Dear Sir or Madam, I am writing to express my utter disappointment regarding the food factory device that I purchased from your shop a few days ago. I was very excited to purchase this kitchen appliance but disappointed to find that it was poorly made and has a manufacturing flaw.