You have recently ordered an item through the Internet, but you are not happy with the product. Write to the company. In your letter: - describe what you purchased - explain why you are not happy with the product - tell them what you would like them to do about it

Task Achievement

Band 8.0

Coherence and Cohesion

Band 6.0

Lexical Resource

Band 7.0

Grammatical Range and Accuracy

Band 8.0

Dear Sir or Madam, Two weeks ago I ordered a leather wallet from your online store. I was excited when it arrived but very disappointed to find that the product was poorly made and unusable.