You have recently ordered an item through the Internet, but you are not happy with the product. Write to the company. In your letter: - describe what you purchased - explain why you are not happy with the product - tell them what you would like them to do about it

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Dear Sir or Madam, I am writing this letter to let you know that I am not exactly very happy with the product of your company which I purchased from your eCommerce store about a week ago. I hope you will either replace it or refund the money.