You have recently ordered an item through the Internet, but you are not happy with the product. Write to the company. In your letter:
- describe what you purchased
- explain why you are not happy with the product
- tell them what you would like them to do about it
You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter- describe the problem with the equipment- explain what happened when you phoned the shop- say what you would like the manager to do.
Two weeks ago you bought a radio from a local branch of a well-known chain shop. It did not work properly. The shop took it back and said they would repair it. You have waited a week and still, it is not ready. Write a letter to the shop to complain about it. In your letter:- explain what has happened- how you feel about it- ask them to repair the radio soon or supply you with a new radio
You have bought a new mobile phone and in a few days of purchase, it has stopped working. You spoke to the company representative a week ago but it has still not been repaired. Write a letter to the company. In your letter:- introduce yourself- explain the situation- say what action you would like the company to take
You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter:- describe the problem with the equipment- explain how this problem is affecting your work- say what you want the shop or company to do
You travelled by a long-distance bus recently and your suitcase was damaged. Write a letter to the bus company. In your letter:- inform the bus company of when and to where you travelled- describe your suitcase and what happened to it- explain why the company should pay for a new suitcase
You have purchased some goods from a company and the goods were supposed to be delivered within three days of purchase. Seven days have already gone and you have not received the products yet. Write a letter to a company manager with whom you arranged the delivery of goods. In your letter:- inform him/her what items you have purchased- ask the reason for the delay in delivery- suggest what can be done about the matter