IELTS General Training Writing Task 1 Questions: Complaint

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Formal Letter Task 1

You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate. Write a letter to the manager of the hotel. In your letter: - give details of what went wrong - explain what you had to do to overcome the problem at the time - say what action you would like the manager to take

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Semi-Formal Letter Task 1

You use public transport and have been facing issues. Write a letter to the public transport authorities. In your letter include: - Why public transport is important to you - What problem you face - Suggest what can be done to improve public transport

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Semi-Formal Letter Task 1

There is a problem with the changing room in your gym. You reported it several times, but it was not resolved. Write a letter to the gym manager. In your letter: - Describe the problem. what the gym’s response was - when you reported the problem? - Say what you would like the manager to do about the problem.

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Semi-Formal Letter Task 1

You took an elderly member of your family who could not walk properly to a museum, and he/she faced a few problems. Write a letter to the manager of the museum. In your letter: - Say why you visited the museum - Describe the problems you faced - Suggest what can be done to avoid those problems

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Formal Letter Task 1

You recently bought a piece of equipment for your kitchen, but it did not work properly. Write a letter to the shop manager. In your letter: - give details about the equipment you bought - explain what the problem is - say what you would like the shop to do

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Semi-Formal Letter Task 1

You recently attended a seminar that was advertised to provide valuable insights and knowledge. However, you found the content to be outdated, poorly presented, and lacking in substance. Write a letter of complaint to the organizers of the seminar. In your letter: - Explain why you are dissatisfied with the seminar content and delivery. - Describe the impact this experience has had on your expectations and learning objectives. - Request a refund of the seminar fee and express your disappointment with the organizers' lack of professionalism.

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Semi-Formal Letter Task 1

You are a student at a language school in New Zealand studying Business English. Part of the course is a summer work placement program. Unfortunately, you have just learned from the school that this program has now been canceled. Write a letter to the School Principal. In your letter: - state your reason for writing - describe the problem and your concerns - explain what you would like the Principal to do.

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Semi-Formal Letter Task 1

You recently sent some documents by post but they did not arrive. Write a letter to the post manager. In your letter: - Give details of the situation - Describe the documents - Say what action you want the post office to take.

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Semi-Formal Letter Task 1

Your next-door neighbour likes to listen to music late at night. Because of the loud music, you often lose sleep. Write a letter to the building manager. In your letter: - describe the situation - explain the problems it is causing you - offer at least one solution

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Semi-Formal Letter Task 1

You have recently visited a sports centre and discovered some problems and the poor condition of a changing room there. You made a complaint earlier, but still, no action was taken. Write a letter to the facility manager about it. In your letter: - Describe the problems - Include details of your complaint - Say what activities you would like them to take.

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